To understand which are the roles within the platform we created a live list of actions that each user performs, and based on the roles and user permissions, display the relevant information for each of the profiles.
[ORGANIZATION / USER]
User responsible for creating projects, parts and orders for an organization that may or may not be internal to the service boreau.
Proyectos
- Create proyect
- Creare Part
- Upload Documentation
- Define Material & color
- Specifications
- Create Assemblies
- Create BOM
- STL Files
Estimation
- Approve or decline
- Pay
Request (Pre-order)
- Place order
- Request samples
- Desired Delivery date
- Monitoring progress
Supervise
- Monitoring progress
- Approve or decline Versions
Invoicing
- Request
- Download
Communications
- Communicate with Engineering and Sales
[ENGINEERING]
User in charge of receiving the requests for the creation of projects, parts and orders.
This user reviews the documentation submitted by the customer, studies the feasibility and generates the corresponding budget.
He establishes manufacturing priorities based on the customer’s requirements.
Parts
- Review clients docs
- Manage STL Files
- Create Versions
Quotation
- Send to the Customer
Orders
- Convert request to Orders
- Send to Manufacturing
Production management
- Prioritization
Commmunications
- Communicate with User, production and Sales
[PRODUCTION]
User responsible for creating gcodes, managing production and prioritizing it by material and delivery dates.
Order
- Create gcode
- Print sample
Production management
- Organize the jobs into builds
- Prioritize build related to material specifications and delivery date
QC
- Quality control
- jobs Rejection
- Request for review engineering dept
- Send to post production
Stock Management
- Filaments
- Resins
- Consumables
- Spare parts
- 3º Party parts
Machinery Management
- Parameter control
- CCTV control
- Manteinance
Communications
- Communicate with Engineering / post production
[POST PRODUCTION]
User responsible for internal post-processing and management of post-processing processes with third parties, performing the corresponding quality controls.
Preparation
- Post-processing
- Manage 3º party post processors
- Assembly ( if required)
- Repeat request to production
- Tolerance & Quality control
Delivery
- Packing
- Print labels
- Send
Communications
- Communicate with Engineering / Production / Sales
[SALES]
User responsible for generating the sales contact, maintaining contact with the user throughout the process.
Estimation
Invoicing
After-sales Service
Communications
- Communicate with User / Engineering / Production / Post Process
